All Systems Operational
Exclaimer Cloud: Australia Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Canada Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Europe Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Germany Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: UAE Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: UK Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: US Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Portal ? Operational
Outlook Add-In ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Exclaimer Cloud: Unexpected Error when using Add-in on MacOS devices
Postmortem - Read details
Nov 15, 09:50 UTC
Resolved - On the 12th November at 16:29 UTC, an update for the Exclaimer Add-in was released that resulted in Mac devices to report a Crash when attempting to apply a signature. This issue was resolved by 17:37 UTC with a full roll back to the previous version of the Add-in.

Customer using the Add-in on Windows OS', Outlook on the Web, or Mobile Devices where not impacted. Additionally Server-side signatures continued to apply as expected.
Nov 15, 09:33 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024
Exclaimer Support Phone Outage
Resolved - We can confirm our Exclaimer support phone lines are operational and accepting calls.

We apologize for the inconvenience caused and have appreciated your patience and understanding throughout.

Thank you
Nov 13, 10:37 UTC
Identified - We have pin-pointed the issue and are working hard with our provider to resolve this issue, resolution is imminent.

We appreciate your patience and understanding in the meantime, and encourage you to please raise a support ticket if you are in need of technical support via our online form found on our website. Our support team will respond as soon as possible to resolve.

Thank you
Nov 13, 09:15 UTC
Investigating - Unfortunately we are currently experiencing issues with our third party phone service resulting in customers being unable to make calls into Exclaimer Support team.

We are working hard with our provider to fix this issue, however is likely to be ongoing until 9:30 GMT.

We appreciate your patience and understanding in the meantime, and encourage you to please raise a support ticket if you are in need of technical support via our online form found on our website. Our support team will respond as soon as possible to resolve.

Thank you
Nov 12, 20:39 UTC
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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